When a builder books you on one of their jobs, the booking lands on your Bookings page. Answer it there so the builder knows whether you'll turn up.
Open your bookings
In the Subcontractor view, click Bookings at the top of your list of projects.
Your bookings from every builder show for the next 60 days, day by day.
Each booking shows the project and the builder, the hours or days, the site's address, the builder's note, and who to call.
Click Past 30 days to see the bookings you've had recently.
Say you'll be there
Click I'll be there. The booking then says You'll be there, and the builder sees a tick on their Schedule.
Say you can't make it
Click Can't make it.
Click Can't make it again to confirm, or Keep it to leave it.
The builder is told straight away so they can find someone else. The booking then says You said you can't make it.
Offer your own dates
Click Tell them where you'll be. On a project's page, click When you're on site instead.
Pick the Project, unless you started from the project's page.
Pick the Days. For several days, leave Weekdays only on to skip the weekend.
Choose Whole days or Part of a day. For part of a day, type the From and To times.
Add a Note (optional).
Click Send.
The builder is told, and can confirm it or ask you to change it. Until then it says Waiting for the team. Click Withdraw to take it back.
What you'll be sent
You're told when a builder books you, changes a booking or cancels it. The evening before, from 18:00, you're reminded where to be, with the address and who to call. If you haven't answered a booking by 17:00 the day before, you're reminded to.
Why can't I change my answer?
I'll be there and Can't make it only show while a booking is waiting for your answer. Once you've answered, talk to the builder, for example in the project's Chat.
Why can't I send my dates?
Send stays greyed out until you've picked a project and the days, and for part of a day, an end time after the start.
Those days are all weekend means Weekdays only has left no days. Turn it off, or pick weekdays.
Only open projects you're on are offered. A project the builder has marked complete can't be booked.
Why is a booking missing?
The page only shows the next 60 days, and the past 30 under Past 30 days. Bookings on a project the builder has marked complete or archived aren't listed.