How to set up your business details

Set your business name, office postcode and your team's site hours.

Your team's setup is how Buildscout knows your business: what it's called, where your office is, and the hours your team works on site. These are the team's settings, so they're the same for everyone on it.

Set your business name and office

  1. Click your initial at the top right and choose Settings. You land on Setup, under your team's name.

  2. Type your Business name. It's how your team shows up across Buildscout.

  3. Under Office postcode, type your postcode and pick it from the list. Planning data starts with the planning applications around it.

  4. Click Save.

Set your site hours

Site hours are your team's working day. Bookings, deliveries and who's expected on site are on this clock, whoever's looking.

  1. Under Site hours, check the Timezone.

  2. Set when the Working day starts and when it Ends. A booking for the whole day stands for these hours.

  3. Click Save site hours.

Letter settings

If your plan includes letter campaigns, Setup also has How will you send letters?: Send letters through Buildscout or Download and send letters yourself. It also has Test letter address: where your test letters are posted. Whatever address you send one to is kept there for the next.

Why is Save greyed out?

There's nothing to save yet. Change something and the button comes on.

Why don't I see How will you send letters?

It's only there for teams whose plan includes letter campaigns.

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